Elevate Your Guests Hotel Experience.
GuestVerse is a Software Platform to

Engage Hotel
Guests

on Mobile Phones and Room TVs

Engage with
guests as soon as
they book a room

by sending a link to GuestVerse mobile web app via SMS or an email. Delight your guests, build brand affinity, improve operational efficiency and generate new revenue!

GuestVerse redefines your guests’ stay with, seamless integration of GV app on guest’s mobile phone and GV app on hotel room’s Smart TV. Our innovative; AI enabled; platform caters to modern travelers, offering unparalleled personalization and convenience.
Experience the future of hospitality with iRevo GuestVerse, where your guest’s ideal stay becomes reality.

Elevate Guest
Experience

Create
Brand Affinity

Save on Hotel's
Operational Cost

Generate
New Revenue

Easy to
use by guests

Cost Effective
to Deploy

Guest’s can effortlessly purchase early check-in, access property and local information, request services, enjoy entertainment with streaming apps and leave tips for the hotel staff, all from their room or on the go.

Transform your guests’ hotel experience by bringing convenience and personalized luxury to guest’s fingertips.

A Comprehensive
Solution for Guest
Engagement

GV app link can be sent via e-mail or SMS. App runs in mobile and desktop browsers.

Pre-arrival information and upselling. Post arrival experience on room TV and on phone.

Enhance guest experience with streamlined interactions and communication using GV Connect app.

PMS integration for information access and transactions or use our payment gateway and CMS.

GV
Connect App

for Chat, Audio and Video Communication between Guest and Staff

GV
AI Concierge

for Property, Local Information, Restaurants, Shopping and more.

GV Guest
Shopping App

for Guest convenience and Revenue Generation

GV
Guest Tipping App

for Guest convenience and Revenue Generation

GV Smart TV

Use Smart TV in Hotel Rooms to Engage Guests

Transform hotel TVs into a powerful guest interaction hub, delivering information,
entertainment, and convenient access to hotel services

A warm welcome with guest name and soft music.

Room service, spa bookings, late check-out, and more, directly from the TV.

Towel requests, cleaning, laundry pickups can all be done via the TV.

Seamless access to Netflix, Disney+, YouTube, Google Cast, Airplay, and more. Supports casting from phone.

Easily access property information, amenities offered.

GV Guest Connect

Hotel Directory at your Guest’s Fingertip

Enables direct communication between hotel guests and service departments / front desk.
You choose the mode of communication: chat, audio or video call:

Viewbox-Dashboard Screenshot

Scan the QR code on TV, printed on placard, or share a link. No app, runs in a browser.

Viewbox software - Export Center screen

All communication happens over hotel wi-fi. Works over 4G/5G cellular networks too.

avendata-audit-trail

Guests and hotel staff each can choose their preferred language, AI powered.

view box integrated support page

Guest can seamlessly connect from AI Concierge to hotel staff.

view box integrated support page

Chat and calls can be recorded and AI applied to extract valuable information.

GV AI Concierge

Engage Guests to Deliver Property and Local Information​

AI Concierge is built with LLM technology and is easy to train and continuously
learning. Supports voice input for ease of use.

Scan the QR code on TV, printed on placard, or share a link. No app, runs in a browser.

AI Concierge can be trained with data from property website and documents.

Delivering information about local attractions, restaurants, etc. Improve guest experience.

Guests can seamlessly connect with hotel staff via chat or call.

Customer can choose the language they want to interact in with AI Concierge.

GV Guest Shopping

Revolutionizing Guest Experience & Hotel Operations

GV Guest Tipping

Easily leave a tip for the staff
Enable hotel guests to leave tips for hotel staff; before arrival, during stay, and after departure.

Guest Engagement

Encourage guests to tip the hotel staff. Send app link in email or SMS or scan QR code from the TV.

Collect Tips for the Staff

Many guests don’t have right change or cash on hand to pay tips. The GV Guest Tipping app not only makes it easy to pay tips digitally but also prompts guests to tip hotel staff.

During and
Post Guest Stay

Give tips to hotel staff. Post hotel reviews. Future stay promotions.

Payment Options

Integrated payment collection provided, can use hotel’s payment gateway too.

Generate New Revenue

Delight Guests, Generate Non-Room Revenue

Room Service Upsell:

Increase room service orders directly through the TV or chat via mobile phone.

Spa and Restaurant Bookings:

Guests can instantly book spa sessions and dinner reservations.

Exclusive Packages:

Offer package like late checkout, honeymoon deals, or romantics add-ons.

Local Partnerships:

Partners with local businesses for advertising opportunities, driving referrals and commissions.

Tour Bookings:

Encourage guests to book tours and travel experiences via the TV interface.

Staff Tipping & Shopping:

Increase staff tip earnings. Drive hotel revenue by making it easier for guests to shop and pay.

GuestVerse Benefits

Increase Efficiency, Reduce Costs​
Reduce calls to front desk, housekeeping,
and concierge​

Easier and efficient interaction between hotel staff
and guest with chat and​ Wi-Fi audio calls ​

Save on Power cost by turning off TV remotely
after guests check out​
Offer broadcast TV and entertainment via Apps,
cut cable and satellite TV services ​

GuestVerse is
Easy to Deploy

Flexible & Fast Integration Across All TV Types

Why iRevo GuestVerse?

Create a Custom Guest Experience

Create Brand Affinity & Reputation

  • Engage guests on room TV and on their mobile phones
  • Increase Guest Satisfaction and higher online ratings
  • Offer modern and tech-savvy guest experience
  • Personalized experience with Welcome message and packages
  • Convenience and comfort of home with Entertainment options

Versatile

  • Choose from a pre-defined designs collections of
    apps for TV and mobile phones
  • Select from a list of pre-defined services to offer on
    TV and mobile device
  • Customize application theme, colors, and branding
  • Supports guest interactions via live chat, audio,
    and Video calling
  • Add an AI Agent for guest to access property and
    local information

Specifications

  • Easy to use TV user interface that seamlessly extends to phones
  • Supports all popular Smart TV Platforms (Android, Tizen, WebOS)
  • Mobile apps run in iOS and Android browsers, no app to download
  • For non-Smart TVs, can use Google TV or Android AOSP deviceSecure Cloud-based Content Management System (CMS)
  • Secure Cloud-based Content Management System (CMS)
  • Centralized Management of all TV displays
  • Integration with all popular PMS platforms

Works with the
Following Property
management systems

Our Happy Clients Say