Elevate Your Guests Hotel Experience

GuestVerse is a Software Platform to Engage Hotel Guests on Room TV and on Mobile Phones

Engage with guests as soon as they book a room by sending a link to GuestVerse mobile web app via SMS or an email. Delight your guests, build brand affinity, improve operational efficiency and generate new revenue!

GuestVerse redefines your guests’ stay with, seamless integration of GV app on guest’s mobile phone and GV app on hotel room’s Smart TV. Our innovative; AI enabled; platform caters to modern travelers, offering unparalleled personalization and convenience.

Experience the future of hospitality with iRevo GuestVerse, where your guest’s ideal stay becomes reality.

Guest’s can effortlessly purchase early check-in, access property and local information, request services, enjoy entertainment with streaming apps and leave tips for the hotel staff, all from their room or on the go.

Transform your guests’ hotel experience by bringing convenience and personalized luxury to guest’s fingertips.

A Comprehensive Solution for Guest Engagement


GV Smart TV

GV Connect App

for Chat, Audio and Video Communication between Guest and Staff

GV AI Concierge

for Property, Local Information, Restaurants, Shopping and more.

GV Guest Shopping App

for Guest convenience and Revenue Generation

GV Guest Tipping App

for Guest convenience and Revenue Generation

GV Smart TV

Use Smart TV in Hotel Rooms to Engage Guests

Transform hotel TVs into a powerful guest interaction hub, delivering information, entertainment, and convenient access to hotel services

GV Guest Connect

Hotel Directory at your Guest's Fingertip

Enables direct communication between hotel guests and service departments / front desk. You choose the mode of communication: chat, audio or video call:

Easy to Access and Use

Scan the QR code on TV, printed on placard, or share a link. No app, runs in a browser.

No Roaming / Toll Charges

All communication happens over hotel wi-fi. Works over 4G/5G cellular networks too.

Multi-Language Chat Support

Guests and hotel staff each can choose their preferred language, AI powered.

Integrates with AI Concierge

Guest can seamlessly connect from AI Concierge to hotel staff.

AI Analytics

Chat and calls can be recorded and AI applied to extract valuable information.

GV AI Concierge

Engage Guests to Deliver Property and Local Information​

AI Concierge is built with LLM technology and is easy to train and continuously learning. Supports voice input for ease of use.

Easy to Access and Use

Scan the QR code on TV, printed on placard, or share a link. No app, runs in a browser.

Property Information

AI Concierge can be trained with data from property website and documents.

Local Information

Delivering information about local attractions, restaurants, etc. Improve guest experience.

Integrates with Guest Connect

Guests can seamlessly connect with hotel staff via chat or call.

Multi-Language Support

Customer can choose the language they want to interact in with AI Concierge.

GV Guest Shopping

Revolutionizing Guest Experience & Hotel Operations

Prompt guests to purchase goods and services; including affiliates product and services

Guest Engagement

Engage with guests with the GV Shopping and GV Guest Connect Apps from booking to post check out. Send GV App via link in email or SMS or by scanning QR code.

Post-Arrival Upselling

Guests can order products, services and packages, such as champagne, roses, etc. Book spa services, book tours, late check out, exclusive promotions, and more.

Pre-Arrival Upselling

Guests can use the GV application on their mobile phone, before arrival, to purchase room upgrades, early check in, etc. order products (champagne, Flowers, etc.), services (Spa, Tours, etc.) offered by hotel or affiliates.

Advertising & Affiliates Selling

Partner with local business for advertising opportunities, driving referrals and generating commissions.

Payment Options

Integrated payment collection provided, can use hotel’s payment gateway too.

GV Guest Tipping

Easily leave a tip for the staff

Enable hotel guests to leave tips for hotel staff; before arrival, during stay, and after departure.

Guest Engagement

Encourage guests to tip the hotel staff. Send app link in email or SMS or scan QR code from the TV.

During and Post Guest Stay

Give tips to hotel staff. Post hotel reviews. Future stay promotions.

Collect Tips for the Staff

Many guests don’t have right change or cash on hand to pay tips. The GV Guest Tipping app not only makes it easy to pay tips digitally but also prompts guests to tip hotel staff.

Payment Options

Integrated payment collection provided, can use hotel’s payment gateway too.

Generate New Revenue

Delight Guests, Generate Non-Room Revenue

Room Service Upsell:

Increase room service orders directly through the TV or chat via mobile phone.

Spa and Restaurant Bookings:

Guests can instantly book spa sessions and dinner reservations.

Exclusive Packages:

Offer package like late checkout, honeymoon deals, or romantics add-ons.

Local Partnerships:

Partners with local businesses for advertising opportunities, driving referrals and commissions.

Tour Bookings:

Encourage guests to book tours and travel experiences via the TV interface.

Staff Tipping & Shopping:

Increase staff tip earnings. Drive hotel revenue by making it easier for guests to shop and pay.

GuestVerse Benefits

Increase Efficiency, Reduce Costs​

GuestVerse is Easy to Deploy

Flexible & Fast Integration Across All TV Types

Why iRevo GuestVerse?

Create a Custom Guest Experience

Create Brand Affinity & Reputation​

Versatile

Specifications