Unlock the Power of
Seamless Customer Engagement
With AI Agent and Live Agent

Aldo Contact
Center

transforms your website into a 24/7
sales, service and support powerhouse.

Listen to a review of Aldo Contact Center and hear what it can do for you.

Experience the
perfect balance

of efficiency and personalization that keeps your customers engaged and satisfied, turning your website into a powerful tool for revenue growth and customer retention.

In today’s digital landscape, companies invest heavily in email, social media, and search marketing to drive customers to their website, yet lose 70% of visitors to impersonal chatbots, inadequate replies, forms filling and dealing with frustrating IVR and long waits on phone calls. Aldo Contact Center (ACC) addresses this challenge by combining conversational AI with timely human interaction and transforming potential drop-offs into loyal customers.

Aldo Contact Center AI agent transforms your website into a 24/7 sales and support powerhouse. This cutting-edge platform seamlessly blends AI technology with human touch, offering round-the-clock automated interactions as well as instant live chat, audio and video call capabilities. ACC’s smart AI agent greets visitors and handles initial inquiries, while seamlessly transitioning complex issues to live agents when needed.

Bounce Rate

30 %

30% to 70% Website Visitor Bounce Rate due to lack of timely and accurate information, form filling issues, frustrating IVR navigation and long waits on phone calls.

Elevate Customer Experience
to Boost Sales, and Enhance
Customer Loyalty,

All from a single, easy-to-deploy, no-code platform

Aldo Contact
Center Key Features

Easy to Deploy, Multi-mode Communication (AI and live chat, audio/video calling, screen sharing)

24/7 AI Agent resolves up to 80% of sales and support queries

Seamless bridging between AI Agent and Live Agent for ultimate engagement

Browser-based for universal access: Desktop and Mobile Phones

AI-driven multi-lingual chat and live chat, voice memo, voice typing and file sharing

Customizable AI Agent skills for various roles (customer support, acquisition, lead generation)

active-directory connections screenshot image

AI chat and Live chat / audio, video and screen share recording

Aldo Contact
Center Benefits

Customize AI Agent for roles like customer support, customer acquisition, lead generation, AI Agents for live support agents, etc. to meet your unique business requirements.

Provide continuous, round-the-clock support to ensure that customer needs are met any time, AI chat can be transferred to live chat/call for level 2 / premium support.

Engage with your website visitors (high intent to purchase your products or services) by providing them with a one click audio/video call or calendar access to schedule a call back. Drive conversions, grow sales.

Streamline customer interactions by gathering essential information upfront, reducing average handle time (AHT) and increasing agent productivity.

AI driven multi-lingual AI chat and live chat, voice memo and voice typing. Engage from desktop or mobile browser without revealing phone number.

Enterprise
Version Adds...

Simple to Setup,
Easy to Use

No hidden or variable costs – Unmetered audio / video calling

Aldo Web Connect platform delivers powerful and customizable solutions to engage with customers. Easy integration with your existing tech stack via Java Script embed code guarantees rapid deployment. With 80% of the solution ready out-of-the-box, Aldo eliminates the need for complex system overhauls or technical headaches.

Use Embed Code (No API): Go live in as little as one day

Easy to train AI Agent with website content, documents, and prompts API and development-free setup and customization

Rapid deployment with JavaScript embed code

Customizable features for theming and placement that fit seamlessly into your website

White-glove onboarding for annual and custom plans

Works with the
Following Platforms

Easy Integration with a simple embed code

Java Script Embed Code works with virtually all platforms,
below is a short list of platform where Aldo Contact Center is tested to work with.

A Platform that Puts
Your Security and ROI First

ACC application runs on iRevo platform on AWS,
does not reside on your server

Aldo Contact Center live calls can be set up to require
website visitor to enter a password

Live agent can upgrade a chat session to a live A/V call
or give screen share permission

Live agent can mute website visitor’s audio
or pause video

ACC application runs on iRevo platform on AWS, does not reside on your server

Aldo Contact Center live calls can be set up to require website visitor to enter a password

Live agent can upgrade a chat session to a live A/V call or give screen share permission

Live agent can mute website visitor’s audio or pause video

Our Happy Clients Say

We wanted to integrate Aldo audio / video calling in our customer support workflow. The iRevo team worked closely with our team to define, implement, integrate, and successfully deploy a QR Code based support system. Besides Aldo calling, iRevo provided an integration with HORIBA’s internal CMS based on policies set in iRevo to deliver documents to customers, create support case in CMS or connect via live API. The entire application runs on a cell phone web browser, without requiring app installation. I highly recommend iRevo as a SaaS provider and integration partner.

- Horiba